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Troubleshooting Campaign Suspensions and Removals

Sometimes campaigns are paused or suspended.
This can happen for a variety of reasons outside of your control, or due to compliance issues.

Common Reasons for Suspension​

  • The campaign has reached its budget.
  • Non-compliant traffic was detected.
  • Performance issues such as poor conversion rates or high invalid lead volume.
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Running traffic to a suspended campaign may result in unpaid conversions and compliance violations.

What to Do If a Campaign Is Suspended​

1. Remove Active Creatives​

Immediately remove all active creatives and tracking links for the suspended campaign from your sites, emails, or ads.